Dell's product has caused me a lot of Troubles I've swallowed the bait after I bought Dell's notebook and printer concurrently. Especially the printer, Dell sells printer without data line. I have to spend a lot of time to looking for it and travel to buy it. Besides, it's so difficult to contact Dell's person in charge that it took me over an hour. After the line is got through, the person in charge told me that the data line is optional and tried all means to shirk Dell’s responsibility. It tossed away several hours of mine again only for such a piece of data line. Moreover, Dell attached two copies of “Operation Manual” of the notebook without that of the printer. More moreover, the company even forget to supply me the driving program (driver) of the printer. When I ask for the driver, Dell’s person on telephone line rejected to supply the driver disc to me, and told me to download it form it’s website. However, I downloaded it for several times, the driver even could not be open for use. Up to now, the printer bought from Dell is unusable all the while; it's become a real lot of plastic waste. I tried all means and contacted all the persons through telephone for solution of the problems, but in vain. What shell I do?! Who could I ask for right? I’m so sad for the trouble, who could lend me a hand to find the solution?
读者回应 (第 1 页 / 共 1 页)
Tger8888 @ Sep 15th 2006 5:22AM
Dell's product has caused me a lot of Troubles
I've swallowed the bait after I bought Dell's notebook and printer concurrently. Especially the printer, Dell sells printer without data line. I have to spend a lot of time to looking for it and travel to buy it. Besides, it's so difficult to contact Dell's person in charge that it took me over an hour. After the line is got through, the person in charge told me that the data line is optional and tried all means to shirk Dell’s responsibility. It tossed away several hours of mine again only for such a piece of data line. Moreover, Dell attached two copies of “Operation Manual” of the notebook without that of the printer. More moreover, the company even forget to supply me the driving program (driver) of the printer. When I ask for the driver, Dell’s person on telephone line rejected to supply the driver disc to me, and told me to download it form it’s website. However, I downloaded it for several times, the driver even could not be open for use. Up to now, the printer bought from Dell is unusable all the while; it's become a real lot of plastic waste. I tried all means and contacted all the persons through telephone for solution of the problems, but in vain. What shell I do?! Who could I ask for right? I’m so sad for the trouble, who could lend me a hand to find the solution?
Goryo @ Jun 25th 2006 1:38AM
不是吧，Dell的质量…………还是美国故意安装的窃听装置完成传输任务后的自动毁灭功能？？
无理疯子 @ Jun 25th 2006 4:38AM
我日了，DELL，我得小心点对我老婆了，免得他哪天不爽一发火>>>我的毛就烧焦了>>>
qxj @ Jun 25th 2006 5:51AM
呵呵，DELL的笔记本，确实。。。号称美国的神州
dedoli @ Jun 25th 2006 11:49PM
呵呵。。。本本炸了确实吓人，，，，不只损失财力，，，威胁到人的安全。。。还损失到资料。。。。。。后果那是相当严重